Vendor Selection

We support you in the whole vendor selection process for your new.

  • Supporting vendor selection
  • Creating RFI (Request for Information) and RFP (Request for Proposal), including

    • Vendor selection matrix
    • Vendors workshops and
    • Decision support
    • Requirement finalization with selected vendor
    • Implementation

Projects and Achievements (selection)

  • Successfully led the IATA SIS (Simplified Interline Settlement) project from the vision to the vendor selection (first 2 years).  Also lead the functional requirements gathering during the entire 4 year project.  This involved directing various user groups with carriers on a worldwide basis; covering passenger, cargo and non-transport (miscellaneous – ground handling, engineering, ATC etc). This project was implemented in Sep 2011 / May 2012 and included an intelligent e-Invoicing platform and interfaces to the major clearing houses. It was the largest change in the last 35 years of Revenue and Financial Accounting.
    This multi-million project which lasted 4 years, was delivered on time and implemented with minimal impact into IATA and the IATA carriers world-wide. Conservative estimates value the cost reduction benefits to the carriers to be over $700 million per year.
  • Successfully led the Star Alliance Sales Audit carriers’ representatives through a challenging RFI/RFP to select the most suitable vendor and BPO companies.
  • Successfully led a low fare carrier through a Route Profitability RFI. The processes was subsequently stopped to develop an in-house solution which fit the needs better.


Kevin Brady
Head Finance Services

We engaged with Gianna to support our Revenue Accounting discovery process. Her guidance, based on her deep knowledge of the intricacies of Airline Accounting systems and processes was invaluable in steering us towards an ultimate decision. I have met few people in the Airline industry with her depth and breadth of experience, gained not just through consulting but also from working directly in the industry. Her skills reached far beyond the technical advice and encompassed insights to process change and future proofing our options as we journeyed through our discovery.

Gianna has a natural curiosity combined with a sharp intellect and driven nature that challenged and questioned us in a very constructive way. She did an outstanding job in guiding us to an optimal solution using a mix of push/pull techniques and went far beyond what was expected of her. She worked tirelessly and diligently with me and my teams to ensure no stone was left uncovered and showed patience when it was needed to educate in areas we needed support in. She became an integral part of our team and working with her was both a pleasure and a revelation. Her easy going nature was combined with an inexhaustible energy and appetite to deliver high quality work on time in a collaborative and proactive way.

Gianna certainly made a difference.

Lucio Graziani
CIO – Chief Information Officer
MyAir and MyWay

The methodology used in the vendor selection significantly increased the knowledge and capability of the business and IT team members.